The Best Healthcare Claims Processing Companies For 2025

Selecting an appropriate healthcare claims processing partner can greatly affect a provider’s revenue cycle management, administrative processes, and patient satisfaction levels. 

To assist healthcare institutions in opting for the most suitable partner, we have prepared this review of the best claims-processing companies based on their practices, technologies, and dedication to facilitating health systems as much as possible.

In the ensuing blog post, we will be looking at each of the particular company’s unique offerings, advantages, and considerations. 

Looking for improved data analysis capabilities, competitive rates, or easy connectivity to your current systems? This blog has all the information you will need for you to make a wise choice.

The Top Healthcare Claims Processing Companies Today

Here’s a comprehensive list of leading claims processing companies, each providing specialized tools and services to help healthcare providers manage claims efficiently:

  • Promantra
  • Athenahealth
  • Allscripts Healthcare Solutions, Inc.
  • PLEXIS Healthcare Systems
  • Genpact Limited
  • Quest Diagnostics Incorporated
  • Conduent, Inc. (Health Solutions Plus)
  • Optum360
  • eClinicalWorks
  • Cognizant Technology Solutions
  • Cerner Corporation
  • Change Healthcare

Let us delve deeper into each of these companies:

Promantra

When it comes to healthcare claims processing, Promantra is at the pinnacle offering well-integrated Revenue Cycle Management (RCM) solutions. 

Services included are medical billing, coding, management of claims, and managing denials to improve efficiency and profitability. 

Promantra specializes in providing services that are specific to each healthcare provider which means they only get what is important to them.

Pros:

  • Complete Scope of RCM Services: This can be a witness to the rendering of services from billing, and coding, to payment posting, and even denial management. In this case, it can turn out to be a one-stop partner for the healthcare organization.
  • Tailor-Made Services: The organization is committed to a full understanding of the client’s needs and offers an appropriate level of service that meets those specific needs.
  • Investing in Technology: Promantra is automation and advanced data analytics oriented for evidence-based claims that minimizes errors and the time spent on claims processing and improving the overall running of the business.
  • Affordable: Promantra has improved the claims procedure and reduced the turnaround time resulting in improved operational efficiencies for the healthcare providers thus decreasing the cost of operations increasing the revenue and decreasing the denials.

Promantra is providing advanced technology and automation, hence, it is reasonable to suggest that there will be some initial setup and training upon transitioning to the platform. 

Nonetheless, with customer support and training efforts, most healthcare providers can look forward to the integration process being swift and resulting in improvements in efficiencies in the long run.

In conclusion, Promantra is an excellent ally for healthcare providers seeking to enhance the process of claims management and revenue cycle management, blending innovative technology with human touch to give effective results.

Athenahealth

Athenahealth offers a cloud-based healthcare claims processing solution designed to streamline RCM tasks such as billing, coding, and claims management. 

Known for its user-friendly interface, Athenahealth helps healthcare providers simplify their administrative processes, enhance billing accuracy, and speed up claims resolution. 

The platform’s cloud infrastructure supports scalability, making it suitable for a wide range of healthcare practices. 

Athenahealth is also recognized for its patient-centric approach, integrating patient engagement tools into the billing process to improve collections. 

However, some users have noted that while the platform is highly efficient, there can be a learning curve when adapting to its features, especially for larger organizations. 

Overall, Athenahealth’s robust technology and commitment to improving financial outcomes make it a top choice for healthcare providers looking for an all-in-one RCM solution.

Allscripts Healthcare Solutions, Inc.

Allscripts Healthcare Solutions is a major player in the healthcare claims processing space, offering RCM services that include medical billing, coding, and claims management. 

The company integrates advanced analytics and cloud-based technology to improve operational efficiency and enhance financial performance for healthcare providers. 

Allscripts is praised for its comprehensive EHR (Electronic Health Records) integration, which facilitates smoother claims processing and revenue cycle management. 

However, while Allscripts’ platform is feature-rich and adaptable, some healthcare organizations may find the initial setup and system configurations to be time-consuming. 

Allscripts excels in providing customizable solutions, allowing healthcare providers to scale their operations while improving both patient care and financial performance.

PLEXIS Healthcare Systems

PLEXIS Healthcare Systems offers innovative RCM solutions with a strong emphasis on claims processing and healthcare analytics. 

The platform is designed to streamline billing, coding, and payment posting, using automation and real-time data analytics to enhance the accuracy and speed of claims resolution. 

PLEXIS’ unique advantage lies in its flexibility, offering solutions tailored to both small and large healthcare providers across the country. 

Their technology also supports multi-payer environments, making it a great fit for organizations dealing with various insurance providers. 

One notable aspect is PLEXIS’ focus on operational transparency, providing detailed reports and data insights to clients. 

While the platform’s comprehensive nature may require an adjustment period for new users, it ultimately offers long-term efficiency improvements for healthcare providers.

Genpact Limited

Genpact is a global leader in healthcare claims processing, offering a broad range of RCM services that include medical billing, coding, denial management, and claims adjudication. 

Leveraging its global presence and deep expertise in data analytics and automation, Genpact helps healthcare providers improve operational efficiency and revenue recovery. 

The company’s platform is known for its scalability, enabling healthcare organizations to expand their operations while keeping costs manageable. 

Genpact’s intelligent automation tools reduce manual tasks, enhance accuracy, and expedite claims processing. 

While the company provides a highly effective solution, the complexity of its offerings may require significant initial onboarding and training. 

However, once implemented, Genpact’s technology and expertise help ensure sustained revenue growth and financial stability for healthcare providers.

Quest Diagnostics Incorporated

Quest Diagnostics is a leader in the diagnostic services sector, offering claims processing solutions that integrate laboratory services with healthcare revenue cycle management. 

Known for its expertise in diagnostics, Quest provides healthcare organizations with tools to streamline claims processing, reduce denials, and enhance financial outcomes. 

The company’s platform integrates seamlessly with various Electronic Health Record (EHR) systems, improving data accuracy and reducing the time spent on claims processing. 

While Quest Diagnostics excels in laboratory integration, some healthcare providers may find that their primary focus is on diagnostics, with additional RCM functionalities potentially being less comprehensive compared to specialized RCM providers. 

Nonetheless, for organizations seeking an integrated solution that combines diagnostic and claims management services, Quest is a top choice.

Conduent, Inc. (Health Solutions Plus)

Conduent is a leading provider of healthcare claims processing services, offering solutions designed to automate and streamline revenue cycle management processes. 

Their services encompass medical billing, coding, claims management, and patient payment solutions. Conduent leverages advanced technologies such as artificial intelligence and machine learning to optimize claims processing, reduce denials, and speed up payments. 

The platform is highly scalable, making it a good fit for healthcare organizations of all sizes. One of Conduent’s main strengths is its focus on patient engagement, which helps improve collections and reduce billing issues. 

While the platform’s advanced features can offer significant benefits, some healthcare providers may require time to fully adapt to the technology. 

Overall, Conduent’s Health Solutions Plus provides a comprehensive and flexible RCM solution that enhances financial health for healthcare providers.

Optum360

Optum360 provides an end-to-end platform for revenue cycle management (RCM) that incorporates extensive analytics and automation along with a complete understanding of claims processing. 

Proven for its easy and effective scaling, the focus of Optum360 is to help healthcare providers improve their billing, coding, and payment processes, minimize denials, and enhance the consistent level of financials. 

The solution works with several EHR applications, increasing data accuracy while minimizing the need for third-party intervention. 

Optum360 also enhances the experience of the providers by providing tools for patient engagement that facilitate effective communication and ease of collection. 

However, as a result of the wide range of available features, some organizations may consider the process of getting started overwhelming. 

To conclude, Optum360 is unique as it focuses on offering revenue cycle management solutions to considerably large health systems and practices as well as very small ones with very flexible technological RCM solutions.

eClinicalWorks

eClinicalworks has developed an RCM system that is all about improving claims processing, billing as well as the entire revenue cycle.

The efficiency of this software lies in its existence with the Electronic Health Records (EHR) systems providing a single network for the providers who run the clinical as well as operational finances in one provision for health services.

Despite its advanced architecture that allows cloud-based access, there are size limitations on how large and small, various healthcare facilities can practice RCM-based electronic solutions. 

The simple design gives users the ability to use the system efficiently without much training and compliments the system with automatic bill generation therefore reducing claim lag when the paperwork is done to gate payers. 

Nonetheless, some users may need extra help before they can fully use the complex capabilities of the program. 

All in all, eClinicalWorks does a good job of integrating practices and collecting revenue, and that is why it is popular among healthcare providers who want to enhance the operational as well as financial performance of the business.

Cerner Corporation

Cerner Corporation is a prominent healthcare technology vendor with comprehensive RCM services, such as claim processing, billing, and reporting.

The system offered by Cerner can be effortlessly integrated with the EHR systems as part of a more effective strategy for controlling both clinical and financial figures.

Considering data analytics has always been a core strength of Cerner, it supports healthcare organizations in pinpointing opportunities for improving revenues and enhancing the process of claims management.

The software is built in such a way that it is able to accommodate specific requirements of various levels of health care. Although the advanced configurations when put in place may take considerable time to set up, once in place, Cerner RCM solutions have been shown to improve operational performance and even sustain a healthy bottom line.

There is no doubt that some RCM solutions would not be adopted because they fall under his degrees of data integration or bimodal setting.

Change Healthcare

Change Healthcare is an established provider of revenue cycle management (RCM) solutions that offer a range of web-based services and applications for claims processing and revenue cycle management solutions with the aim of improving operational efficiency and financial productivity. 

This platform incorporates a number of metrics and computerized systems to ease the billing and collection process, minimizing mistakes and speeding up the processing of claims. 

Change Healthcare has also developed significant denial management solutions in order for the providers to limit their revenue losses. 

The system allows for interoperation with a range of electronic health record EHR systems, which increases data quality and decreases the amount of time spent on repetitive manual activities. 

Despite needing intensive first-time training in order to use most of the features available in the Change Healthcare software, this system will be beneficial to healthcare facilities that want to improve their revenue-targeting systems, due to its adaptability and emphasis on recovering finances.

Summing Up

The present-day form of health care claims processing finds its rightful place in increasing the overall operational efficiency and cost savings of any organization, including the patients’ satisfaction.

Promantra, Athenahealth, Conifer Health Solutions, and other companies have such solutions which range from the normal billing and claims management contained in the software as a service to performing large-scale data analysis.

Each company has its advantages and disadvantages that assist in decision-making such as organizational size and scope of workflow needs and of course costs.

The burden placed on the health care system itself becomes more serious and these firms do their best to make it easier for the health care providers in coping with the changes.

With proper assistance, healthcare organizations can lower the amount of denials, improve cash flow, and most importantly, concentrate on patient care.

Looking for an efficient and trustworthy partner for your healthcare claims processing? Promantra is the answer you need.

Promantra provides complete service lines that include billing, coding, and revenue cycle management which in turn provides turnkey solutions to enable the healthcare service providers to improve their operations, minimize errors, and increase their cash flow.

Are you ready to make your healthcare claims processing more efficient? Reach out to Promantra today in order to find out how our cutting-edge solutions can help in the growth and financial well-being of your organization. Find out more about the company through our website.

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