RCM Billing Services


RCM Billing Services Maximize Revenue Efficiency with ProMantra

In the intricate landscape of healthcare, managing the revenue cycle is no small feat. Healthcare providers face a multitude of challenges, from regulatory compliance and documentation requirements to diminishing reimbursement rates. The situation is further compounded by a scarcity of medical staff in healthcare facilities. This dual impact on revenue can be both financially draining and operationally taxing.

Promantra recognizes these challenges and has developed an all-encompassing solution to address them – our Revenue Cycle Management (RCM) medical billing services. These services are tailored to empower healthcare providers by enhancing compliance, reducing costs, and optimizing the revenue cycle. With our RCM Billing services, you can unlock the following benefits

Enhanced Compliance

Navigating the intricacies of healthcare billing, medical billing and coding, and revenue cycle management requires a keen understanding of regulatory requirements. Our team of experts is well-versed in these regulations and ensures that your organization remains in compliance, mitigating the risk of costly penalties.

Streamlined Revenue Cycles

Our proven capabilities are designed to supercharge your company’s financial operations. By streamlining the revenue cycle, we accelerate your revenue collection, leading to improved cash flow. This means you can allocate your resources more efficiently and focus on your core mission of delivering exceptional healthcare.

Swift Payments

Delayed payments can disrupt the financial stability of healthcare providers. We understand the importance of timely reimbursements, and our team works diligently to ensure that payments are processed promptly. This not only improves your cash flow but also enhances overall financial predictability.

Reduced Costs

The administrative burden of healthcare billing and claims processing can be expensive. By outsourcing these functions to Promantra, you can significantly reduce operational costs. Our efficient processes and experienced team help you optimize resource allocation and lower overheads.

Improved Patient Service

Patient satisfaction is a critical component of healthcare provision. Our patient-centric approach to billing ensures that patients receive clear, concise, and timely communication regarding their financial responsibilities. This transparency fosters trust and enhances the patient experience.

End-to-End RCM Billing Services

Our comprehensive approach to RCM Billing services covers every facet of the revenue cycle. Let’s break down the key components

Patient Demographics Entry

We meticulously capture essential patient information, including name, address, Social Security Number (SSN), employer details, and insurance information. This data forms the foundation for accurate billing and claim processing.

Insurance Eligibility Verification

Verification is a critical step to ensure that insurance data collected during the admission/registration process is accurate and up to date. This verification process helps reduce claim denials and delays.

Charge Entry

Our expert team gathers charge documents from various departments within the facility, ensuring that all services provided to patients are accurately documented for billing purposes.


Accurate medical billing and coding are essential for seamless claim processing. Our team reviews all documents to assess the services provided and assigns appropriate ICD-10-CM and CPT-4 codes, ensuring precision in coding.

Claims Processing or Billing 

We compile all necessary claim information and generate the appropriate claim forms. These claims are processed either electronically or manually, ensuring that insurance carriers receive all the necessary details for reimbursement.

Patient Billing

Once insurance carriers have made the final payment, we assign accounts to our representatives. They handle patient invoicing, notify patients about their financial responsibilities, and set up arrangements for payment. This ensures a seamless and patient-centric billing process.


In cases where patient payments are not received promptly, our collection activities commence to recover outstanding balances and streamline the financial aspects of patient accounts.

Payment Postings

Upon receiving payments, we meticulously post the payments from both insurance carriers and patients to the respective patient accounts. We continue to update these records until the balance is fully satisfied.

Denial Management

Our experts bridge the gap between facility charges and payments received through Explanation of Benefits (EOBs) obtained from insurance and third-party carriers. We assess whether appropriate reimbursement has been made and, if not, initiate a formal appeal process to secure the revenue you rightfully deserve.

Promantra’s RCM Billing Services are meticulously crafted to optimize your financial operations, ensuring compliance, accuracy, and timely reimbursements. Let us help you streamline your revenue cycle so that you can focus on what truly matters: delivering exceptional healthcare.
Let’s Talk

For more information about our Revenue Cycle Management Services, call 1-732-414-3678 and speak to one of our experts.