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Careers at Promantra

Empowering People,
Driving Innovation in Healthcare

At Promantra, we believe that employee delight fuels innovation and success. Our people-first approach creates an environment where passion, commitment, and excellence thrive. We offer competitive career opportunities, international exposure, and a culture built on trust, collaboration, and continuous growth.

Our employees don’t just work—they innovate, problem-solve, and redefine how healthcare services are delivered. With a shared commitment to excellence, they take pride in making a meaningful impact on customers worldwide. Join us in shaping the future of healthcare. Be part of a team that values dedication, fosters creativity, and embraces the challenge of doing things differently.

A Culture Built Around People:

Our Commitment to Employee
Well-being & Growth

At Promantra, we know that our greatest strength is our people. That’s why we foster a work environment where employees feel valued, supported, and empowered to grow—both personally and professionally.
We go beyond just offering jobs; we create careers built on learning, recognition, and well-being. Our comprehensive benefits and development programs are designed to help our employees thrive.

Our Employee Benefits

We believe that when employees are taken care of, they perform at their best. That’s why we offer:
  • Accident & Medical Insurance – Comprehensive coverage for employees and their families
  • Educational Assistance – Support for continued learning and professional development
  • Night Shift Allowance – Fair compensation for non-traditional work hours
  • Rewards & Recognition – A culture that celebrates contributions and achievements

Opportunities At Promantra​

Medical Coding

Job Description

  • To analyze medical records and assigns codes to classify diagnoses and procedures to support the reimbursement system, to support assessment of clinical care, and to support medical research activity.
  • Allocate codes to patients’ current period of care, using knowledge of the information contained within the International Classification of Diseases, 10th Revision, commonly referred to as ICD-9-CM.
  • Clarify inconsistent, doubtful or non-specific information in a medical record by consulting with the Manager Coding.
  • Responsible for timeliness and accuracy of medical records.
  • Remain current with both ICD-9-CM and CPT code updates and informs providers of code changes.

Eligibility

  • 3+ years of experience in Medical Coding.
  • Any of CPC-H, CPC-P or CCS certified.
  • Broad knowledge of anatomy, physiology, medical terminology and disease processes.
  • Able to work with a high degree of precision, paying attention to detail in order to achieve the high levels of accuracy required.
  • Effective organizational skills, methodical work practices, and high attention to detail.
  • Initiative, problem-solving, and detection skills with a pro-active approach to seeking information.
  • Client services focus with effective communication skills.
  • Be a team Player.
  • Competency in MS Office.

Eligibility & Prior Authorization Associate

Job Description

  • Verify patient insurance eligibility and benefits in real-time using payer portals and clearinghouse tools prior to service delivery
  • Review and process prior authorization requests for medical procedures, medications, and services in accordance with payer guidelines and clinical criteria.
  • Communicate with insurance companies, providers, and clinical staff to obtain necessary approvals and resolve authorization-related issues.
  • Verify patient insurance benefits and eligibility prior to initiating the authorization process.
  • Maintain accurate and timely documentation of all authorization requests, approvals, denials, and follow-ups in the system.
  • Stay updated on payer-specific authorization requirements, policies, and formulary changes to ensure compliance.

Eligibility

  • 3+ years of experience in insurance eligibility verification and prior authorization or related healthcare revenue cycle role.
  • Strong knowledge of medical terminology, CPT, ICD-10, and HCPCS coding.
  • Familiarity with payer portals and authorization submission platforms (Availity, NaviNet, etc.).
  • Ability to manage high volumes of requests with accuracy and within turnaround time expectations.
  • Excellent written and verbal communication skills for interacting with payers and clinical teams.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Client services focus with a proactive approach to issue resolution.
  • Competency in EMR/practice management systems.

AR Associate

Job Description

  • Investigate and resolve outstanding accounts receivable (AR) balances by working unpaid, underpaid, and denied claims across multiple payers.
  • Follow up on submitted claims, identify root causes of denials, and initiate appropriate corrective actions including appeals.
  • Generate and review aging AR reports to prioritize follow-up and reduce days in AR.

Eligibility

  • 3+ years of experience in insurance eligibility verification and/or accounts receivable follow-up.
  • Solid understanding of EOBs, ERAs, claim denial codes, and payer reimbursement methodologies.
  • Experience working with government and commercial payers including Medicare, Medicaid, and managed care plans.
  • Strong analytical skills to identify billing discrepancies and determine appropriate resolution paths.
  • Ability to work independently while meeting productivity and quality benchmarks.
  • Effective communication skills for coordinating with payers, providers, and internal billing teams.
  • Be a team player with a results-driven approach.
  • Competency in billing/practice management software.

RCM Quality Analyst

Job Description

  • Audit and evaluate revenue cycle processes including coding, billing, claims submission, and AR follow-up to ensure accuracy and compliance with payer and regulatory guidelines.
  • Identify trends in claim denials, underpayments, and errors, and provide actionable feedback to operations and leadership teams.
  • Develop, implement, and maintain quality assurance frameworks, scorecards, and performance benchmarks for RCM functions.
  • Conduct regular internal audits and document findings with recommendations for process improvement and training needs.
  • Collaborate with coding, billing, and client services teams to drive continuous quality improvement across the revenue cycle.

Eligibility

  • 4+ years of experience in healthcare revenue cycle management with a focus on quality assurance or auditing.
  • Strong working knowledge of ICD-10, CPT, HCPCS coding guidelines, and payer-specific billing requirements.
  • Demonstrated ability to analyze data, identify patterns, and present findings clearly to stakeholders.
  • Experience developing audit tools, QA checklists, and performance reporting.
  • Excellent attention to detail with strong written and verbal communication skills.
  • Proactive problem-solving mindset with a continuous improvement orientation.
  • Competency in Excel for data analysis and reporting.

RCM Transition Manager

Job Description

  • Lead end-to-end onboarding and transition of new RCM client accounts, ensuring seamless migration of billing operations, workflows, and data from client systems to Promantra's platform.
  • Serve as the primary point of contact for clients during the transition phase, managing expectations, timelines, and deliverables.
  • Coordinate cross-functionally with coding, billing, IT, and operations teams to establish workflows, system configurations, and training plans tailored to each client.
  • Identify transition risks and develop mitigation strategies to minimize disruptions to the client's revenue cycle during the go-live period.
  • Monitor post-transition performance metrics and conduct structured handoff to the steady-state operations team upon successful stabilization.

Eligibility

  • 7+ years of experience in healthcare RCM operations, with at least 2 years in a client-facing or project/transition management role.
  • Strong understanding of end-to-end revenue cycle processes including eligibility, coding, billing, AR, and denial management.
  • Proven ability to manage multiple client transitions simultaneously while meeting project deadlines.
  • Excellent interpersonal and stakeholder management skills with the ability to build trust with client leadership.
  • Experience with practice management systems and RCM platforms.
  • PMP certification or equivalent project management training is a plus.
  • Strong organizational skills with meticulous attention to detail and documentation.
  • Competency in Excel and PowerPoint for reporting and presentations.

Make An Impact With ProMantra

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